Payment

Payment Policy

The Ordinary organizes its rules on currency, payment methods, and refunds in the following sections. This page applies specifically to theordinnayw.shop.

Details from The Ordinary on refunds and payment help
The Ordinary publishes this refunds and payment help guidance for customers using theordinnayw.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

The Ordinary: billing checks
For purchases made through theordinnayw.shop, The Ordinary applies the following guidance on billing checks. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

What The Ordinary customers should know about currency and methods
Customers using theordinnayw.shop can rely on the following The Ordinary guidance about currency and methods. About Credit/Debit Card

What The Ordinary customers should know about currency and methods
The Ordinary publishes this currency and methods guidance for customers using theordinnayw.shop. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinnayw.shop or 6178723795.

Our approach at The Ordinary to secure processing
Customers using theordinnayw.shop can rely on the following The Ordinary guidance about secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnayw.shop
Phone: 6178723795
Physical address: 685 E Trade St, Charlotte, North Carolina, 28202, United States